For items eligible for same-day dispatch and free next-day delivery, please note that this is a production upgrade within the factory and not a courier service. Orders must be placed before 11 am, and all items in the order must qualify. For orders placed after 11 am, qualifying items will be dispatched the next working day.

While we dispatch all items on a next-day service, due to the unique nature of our freight, our delivery partners request that we allow 2 working days for any item sent by us.

To benefit from our free promotion production upgrades, select these during checkout. A delivery fee applies to orders under our £179.00 threshold, irrespective of any free production promotion advertised on individual products.

All our TradeChoice Starwood Blind headrails are made from very strong PVC material – colour co-ordinated to match the blind colour as closely as possible.

All our TradeChoice Starwood Blind bottom bars are hollow, so we include a set of plastic, colour co-ordinated end caps with each blind. The end caps are usually inserted in production, but occasionally these may be left in the bracket box for the customer to install. In this case, simply slot each end cap into the bottom bar profile – no tools needed.

All necessary brackets and components are included in your delivery. We do not include fixing screws or wall plugs as different windows require different fixings. It’s straightforward to fit the blinds using our universal brackets. These can be face, side or top fixed to the window, wall or lintel.

As standard, our blinds are supplied with a Right Hand Raise and Left Hand Tilt operation. For TradeChoice Starwood Venetian Blinds, we do not offer the facility to switch the control sides.

We cut our blinds from pre-manufactured box sizes. As a result, the ends will be unfinished and the plastic material is visible when viewed side on. This is self coloured and does not pose any concerns – whether fitted inside or outside a window Recess.

We leave the pelmet “Uncut” at the standard box size. We recommend you use a standard hacksaw to cut the pelmet to size. The pelmet arrives mitred on one side only – as standard we include both mitre pieces. Within each product page, we offer “Flush Cut to Size” and “Pelmet Cut & Mitred With Returns” options for an additional cost. The Mitred Returns will always be sent separately from the pelmet to prevent them from breaking in transit. The fixings to join these together are all included in your delivery.

The actual drop of your blind is manufactured as close as possible to your measurements, dependant on your slat size, on occasions the blind can be slightly longer than the drop requested.

Should extra slats sit on the bottom bar?
On all our Wooden Blinds it is normal for up to two slats to sit on the bottom bar, this is to cover the punch holes in the bottom bar and to minimise the light seepage. Sometimes you will have a second slat sat on the bottom bar, this is there to block the light when closed, and even though it may look like it shouldn’t be there – trust us it is meant to be!

We cannot alter the ladder spacings, so the width of your blind will determine number of ladders. Please contact us if you require to know the specific number of ladders in any blind.

All our blinds are made to measure and manufactured by highly skilled professionals.

Due to the custom nature of our products, we have a Width tolerance of +/- 5mm and a Drop tolerance of +/- 10mm on all Recess, Exact Blind Size and Bracket to Bracket measurement options.

Whilst we aim to be as accurate as possible, the two tolerances are due to machinery and saw blades which cut our fabrics and components. If the blind received in an order is within the correct size and tolerance, then we are unable to replace the blind or accept a return for the item. If there are multiple blinds in an order and only certain blinds have issues, then those blinds will be queried, and we would not accept returns for any correct item on an order.

Wooden Blinds are made to measure and due to the way that they are cut to size, small chips can sometimes occur on the edges of the slats, this is an inherent factor when cutting the slats and any visible chips or blemishes which are 5mm or less are within our tolerance, as they are not visible to the eye when standing at least a meter away from your window.

Wooden and Faux Wooden Blinds can sometimes arrive with scratches on the face of the headrail, this is within this product tolerance as we supply a Pelmet/Valance to sit over the front of the blind which would hide any of these manufacturing blemishes from view when the blind is installed.

The weight of blinds, typically over 2000mm wide, will naturally be heavy; more so in Faux Wood, as this product is naturally heavier due to the material. If you are worried about the blind being too heavy, then we advise to either motorise your blind or split the larger windows down into smaller blinds. When raising and lowering your blinds, in any case, it is good practice for one hand giving assistance to compensate for the weight of the slats to ease the operation.

Woodenblinds.co.uk will look at each case on a case-by-case basis to resolve any issues you may have with your order.

As proud members of the British Blinds & Shutter Association (BBSA), we prioritize the safety of young children. Our commitment is reflected in the blinds we manufacture, adhering to the British & European Safety Standards (BS EN 13120:2009+A1:2014) guidelines.

All our blinds come equipped with a cleat, securely fastening cords to the wall with a clear cord tidy. A breakaway cord condenser is pre-fitted to lift cords, ensuring a safe breakaway in case of horizontal force, eliminating hazardous loops.

For Venetian blinds, cord drops longer than 1000mm are never manufactured. We strongly recommend ensuring the bottom of the cords is at least 1500mm from the floor after installation. While cords of 1000mm may be challenging to reach on high windows, contact us with your Install Height, and we can advise on longer cords, always following the 1500mm guideline.

Our product images serve as illustrative representations. Although we strive for accuracy, factors may affect how colours, textures, or finishes appear on your device. To ensure satisfaction, we recommend ordering a free sample before purchase. Our samples are dispatched via first-class mail on the same day, allowing you to assess colours, textures, and finishes first-hand.

On all our Wooden Blinds it is normal for up to two slats to sit on the bottom bar, this is to cover the punch holes in the bottom bar and to minimise the light seepage. Sometimes you will have a second slat sat on the bottom bar, this is there to block the light when closed, and even though it may look like it shouldn’t be there – trust us it is meant to be!

It’s straightforward to measure for our wooden blinds. How you measure will depend on the way you want your blinds to fit – inside the recess or outside of it. For step-by-step instructions, see our full measuring guide for wooden blinds.

We provide a full fitting guide with each of our wooden blinds. This can be downloaded from our website, along with a short demonstration video. Please read and watch these carefully before installation to ensure the best fit for your wooden blinds.

You can clean your faux wood blinds by running a damp cloth over the slats. For real wood blinds, we recommend dusting them with a dry cloth or hoovering with the dust attachment.

If you want a classic yet flexible solution to your room, wooden blinds can’t be beaten for their timeless, stylish look. You can even choose from real wood or faux and from a broad selection of finishes to create the perfect style.

We offer a same day despatch service for all orders placed before 11am Monday to Friday. If you place your order before 11am on a weekday, we will get your blinds out to our couriers on the same day, so you can expect them to be delivered the next working day.

For any orders placed between 11am on Friday and 11am on the following Monday, delivery can be expected on the following Tuesday. This means that we don’t need to warehouse your made-to-measure blinds, ensuring they reach you in the best possible condition.

We rely on dependable couriers for timely blind deliveries. If you have specific delivery needs or questions, feel free to reach out.

For urgent requirements, select our “next day delivery” option for eligible products. Track your order seamlessly with our provided tracking link. Your satisfaction is our priority.